Warranties

Your TRIANGLE loudspeakers come with a 2 or 5-year warranty. This warranty takes effect from the date of purchase and covers any manufacturing defects or damage to your speakers resulting from such defects.

This warranty is granted only to the first user of the product and only after online registration or receipt of the warranty coupon by TRIANGLE. It is not transferable in the event of resale of the product. Furthermore, it shall automatically cease to apply in the event of failure resulting from improper treatment or handling.

The following are excluded from the warranty :

- Coil burnt out due to excess power
- All breakdowns resulting from professional use (sound system, public address, etc.)
- Product misuse (listening too loudly, unsuitable amplifier, etc.)
- Any failure resulting from storage in a damp room
- Punctured or torn diaphragm
- Torn suspension
- All breakdowns resulting from mechanical impact (dropping, crushing, etc.)
- Any breakdown resulting from the intervention of a person not authorized by TRIANGLE.
- Impacts on cabinetry (scratches, crushing, various impacts)

WARRANTY ON RECONDITIONED PRODUCTS

You benefit from a legal guarantee of conformity for the purchase of all new, second-hand and reconditioned goods. This warranty lasts for 2 years, with no possibility of extension.

EXTENDED WARRANTY

All TRIANGLE products* come with a 2-year warranty. You can extend your warranty from 1 to 3 years by free registration your products on our website. (*Excluding 2-year manufacturer's warranty, no extension possible).

Active speakers : 2-year warranty + 1-year extension (for products including amplifier modules)

Passive speakers : 2-year warranty + extended warranty of up to 3 years for passive speakers

Turntable : The manufacturer's warranty applies. In the event of a problem or need for repair, please contact our after-sales service for a personalized request. Consumables (belt, cell) are not covered by the warranty.

Important : The extended warranty is valid from the date of purchase. For all after-sales service requests, only the date of purchase will be taken as proof, and after the 2, 3 or 5-year warranty period, repairs will be out of warranty and at your expense.

RETURN COSTS

Under warranty, return transport of the defective product to the store, the national distributor or to our offices is at the customer's expense.
TRIANGLE assumes responsibility for repair, replacement of defective parts and return shipment of the product.

FAST & SECURE DELIVERY

We deliver everywhere in the world. We pack carefully your product and use premium logistics company to make sure you receive your product quickly in perfect conditions.

TRY AND LISTEN

To make sure you are always satisfied, we give you 30 days to listen and try our product at home. If it doesn’t meet your expectations, send it back to us and you get fully refund. (Our Return & refund Policy)

CUSTOMER SERVICE

We answer your questions and gives you tips and advice to build the best sound system. Our team based in France at our Soissons workshop will share their expertise with you.

SECURE PAYMENT

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